Privacy Policy

Last updated: 05 October 2026

Identity and Role of the Data Controller

trendvoxi acts as the data controller for personal data processed through this website. We are responsible for determining the purposes and means of processing your personal data in connection with our services for professional video operation, live signal management, content distribution, camera work, and high-quality media feeds for news and broadcasting.

Scope of This Notice

This privacy notice applies to all visitors and users of our website located in the United Kingdom. It covers data collected when you interact with our commercial site, including through contact forms, and explains how we handle information in line with UK GDPR, the Data Protection Act 2018, and PECR requirements.

Categories of Personal Data and Sources

We collect personal data such as contact details submitted via forms, technical information from your device including IP addresses and browser types, and usage data from site interactions. Sources include direct input from you, cookies placed on your device, and analytics tools that record how you navigate our services related to media feeds and broadcasting operations.

Purpose-by-Purpose Explanation of Processing

We process data to respond to enquiries about our media services under the legal basis of legitimate interests. We use technical data to ensure website functionality and security under the basis of legitimate interests. For marketing communications where consent applies, we rely on your explicit consent obtained through the site cookie banner or forms. Each purpose is limited to what is necessary for operating our central hub for professional video feeds.

Whether Providing Data Is Required

Providing personal data through contact forms is voluntary but necessary to receive responses regarding our services. Failure to supply required details may prevent us from processing your enquiry or delivering tailored information about live signal management and content distribution.

Cookies and Similar Technologies

We use cookies and similar technologies to manage sessions, analyse traffic, and support essential functions. Please refer to our separate Cookie Policy for full details on categories, durations, and how to manage preferences via the site-wide cookie banner.

Processors, Recipients and Disclosures

We engage service providers such as hosting platforms, analytics providers, and email delivery services to support our operations. These processors handle data only under our instructions. We may disclose data when required by law, such as in response to regulatory requests from UK authorities overseeing broadcasting standards.

International Transfers

Some processors may be located outside the UK. In such cases we rely on UK adequacy regulations or standard contractual clauses approved under UK GDPR to protect your data during transfers related to our media feed services.

Retention Periods

Enquiry data is retained for up to two years after the last contact to handle follow-ups. Technical logs are kept for twelve months for security purposes. Retention criteria balance legal obligations with the need to maintain reliable records for our broadcasting and distribution activities.

Security and Data Minimisation

We apply appropriate technical and organisational measures including encryption and access controls to protect data. We minimise collection to only what is required for the stated purposes without making absolute guarantees against all possible incidents.

Data Subject Rights

You have rights to access, rectification, erasure, restriction, portability, and objection under UK GDPR. To exercise these rights contact us using [email protected] or +44 1483 234344. We will respond within one month and may request identity verification.

Right to Withdraw Consent and Object to Marketing

Where processing relies on consent you may withdraw it at any time via the cookie banner or by emailing [email protected]. You can also object to direct marketing or profiling by using the same contact methods, after which we will cease such activities.

Right to Complain

If you are dissatisfied you may lodge a complaint with the Information Commissioner’s Office, the UK supervisory authority, using their official channels. We encourage first contacting us at [email protected] to resolve concerns.

Children and Age Restrictions

Our services target professional users in the broadcasting industry and are not directed at children. We do not knowingly collect personal data from individuals under 18 years of age.

Automated Decision-Making and Profiling

We do not engage in automated decision-making or profiling that produces legal or significant effects on individuals. Any analytics used are for internal service improvement only.

Policy Changes

We may update this policy to reflect legal or operational changes. The effective date appears at the top. Continued use of the site after updates constitutes acceptance of the revised notice. For questions reach us at [email protected] or 6 Union Court, 20-22 Union Road, London, SW4 6JP, United Kingdom.